Surwise+ ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with relevant data protection laws in UAE, India, Saudi Arabia, and select African regions.

By using our website (www.surwiseplus.com), LinkedIn Lead Generation Forms, or any of our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal data to enhance your experience and provide tailored services. This may include:

1.1 Personal Information Provided by You

• Name, Email Address, Phone Number

• Company Name, Job Title, Industry

• Location and Country of Residence

• Communication Preferences
   

1.2 Automatically Collected Information

• IP Address and Device Information

• Browsing Data (Cookies, Web Beacons, Log Files)

• Referral Source (how you found our website)
   

1.3 Information from Third-Party Sources

• Data from LinkedIn Lead Generation Forms

• Information from Business Partners & Advertising Platforms
   

2. How We Use Your Information

We use collected data for the following purposes:

• Providing Services: To process your inquiries, manage orders, and offer product recommendations.

• Marketing & Communications: To send promotional emails, newsletters, and updates based on your interests.

• Lead Generation & Advertising: To improve targeting via LinkedIn, Email Marketing, and other digital campaigns.

• Customer Support & Interaction: To respond to your queries and improve our services.

• Compliance & Security: To comply with applicable data protection laws and prevent unauthorized access.
   

🛑 Marketing Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in our emails or contacting us at sales@surwiseplus.com.

3. Legal Basis for Processing Your Data

We process your data based on:

• Consent: You have given explicit consent for marketing, lead generation, and data collection.

• Legitimate Interests: We process data to improve services and enhance customer experience.

• Contractual Necessity: Data is required to fulfill transactions or provide services.

• Legal Compliance: We adhere to UAE, Indian, Saudi Arabian, and African data laws.
   

4. How We Share Your Data

We do not sell or trade your personal information. However, we may share it with:
 

• Service Providers & Business Partners (email marketing tools, CRM platforms, advertising partners).

• Legal Authorities (if required by UAE, Indian, or Saudi Arabian law enforcement).

• Third-Party Analytics Providers (Google Analytics, LinkedIn, etc.).

All third-party partners are required to maintain strict data security measures.

5. Data Storage & Security Measures

We store your personal data securely and implement advanced security measures to prevent unauthorized access, including:

• Data Encryption (during storage and transmission).

• Access Controls (only authorized personnel can access your data).

• Firewall & Threat Monitoring (to prevent cyber attacks).

6. Your Rights & Choices

Depending on your region, you may have the following rights:

• UAE: Right to access, rectify, and delete personal data under UAE Data Protection Law (2021).

• India: Right to request data correction and withdrawal of consent under DPDPA 2023.

• Saudi Arabia: Right to restrict processing and obtain copies of stored data under PDPL.

• Africa: Rights vary by country, including access, deletion, and rectification of data.

📧 Contact us at sales@surwiseplus.com to exercise these rights.

7. Cookies & Tracking Technologies

We use cookies, web beacons, and analytics tools to enhance your browsing experience. You can disable cookies through your browser settings.

8. International Data Transfers

As a global company, we may transfer data across UAE, India, Saudi Arabia, and African countries while ensuring compliance with regional data protection laws.

9. Updates to this Privacy Policy

We may update this policy periodically. Please review it regularly to stay informed. Significant changes will be notified via email or website updates.

10. Contact Us

For privacy-related concerns, questions, or data requests, contact us at:
📩 Email: sales@surwiseplus.com
📞 Call/WhatsApp: +971-54-9946224
🌐 Website: www.surwiseplus.com